In our catalogue we offer new articles, which are made by our Italian companies, commissioned by the customer at the time of the order. For this reason each product report shows the days required for the production of products that can range from 15 days to 6 weeks based on the collection choice.
The days and weeks that we estimate were calculated based on the average timeframe for production that manufacturers have provided us, in order for the data reported to be as reliable as possible. Production Time is calculated after receipt of payment and must be interpreted as our estimate based on the information of the companies and on the statistics of previous supplies.
After the realization of the products, the goods are delivered at our logistics warehouse in which the packaging is further controlled. We will then notify customers via email that the order is ready for collection or for shipment with the specialized carrier.
Please read the Pick-Up and Delivery section section for further information on the mode of pickup and delivery.
Delivery time will vary depending on the target area and are considered as departing from the actual location of our stock.
While we try to respect the punctuality and the deadline, it might happen that we experience delays in the production or delivery that does not depend on our procedures. Also during the holidays the times listed are subject to a considerable delay due to the closing of manufacturing companies and carriers. In these cases, we will notify the customer of the eventual extension of the waiting time.